Data Deletion Policy

Last Updated: April 15, 2026

Overview

Arcade Lighting Pvt. Ltd. respects your right to control your personal data. This page explains how you can request the deletion of your account and associated data from the Arcade Jobs Status Tracker application ("the Service").

What Data We Store

When you use the Service, we may store the following data associated with your account:

  • Account information (name, email address, company name, user role)
  • Job-related data (job status updates, comments, attachments)
  • Photos captured through the app for job documentation
  • Location data from sales visit logs
  • Notification preferences and settings
  • Login and session history

How to Request Data Deletion

You can request deletion of your data using any of the following methods:

Option 1: Email Request

Send an email to [email protected] with the subject line "Data Deletion Request". Include:

  • Your full name
  • The email address associated with your account
  • Your company name (if applicable)
  • A clear statement that you wish to delete your account and data

Option 2: Contact Your Administrator

If you are a team member, you can request your organization's administrator to remove your account through the admin dashboard. Administrators have the ability to delete user accounts directly.

What Happens When You Request Deletion

Upon receiving your deletion request:

  1. Verification: We will verify your identity to ensure the request is legitimate.
  2. Processing: Your request will be processed within 30 days of verification.
  3. Account Removal: Your user account and login credentials will be permanently deleted.
  4. Data Removal: Your personal information (name, email, contact details) will be removed from our systems.
  5. Confirmation: You will receive a confirmation email once the deletion is complete.

Data That May Be Retained

Certain data may be retained even after account deletion for legitimate business or legal purposes:

  • Job records: Job data that is part of shared business records may be anonymized rather than deleted to maintain business continuity.
  • Legal obligations: Data required by law for tax, accounting, or regulatory compliance may be retained for the legally mandated period.
  • Aggregated data: Non-identifiable, aggregated analytics data may be retained.

Data Deletion for WhatsApp Interactions

If you have received WhatsApp messages from the Service, your phone number and message history associated with our WhatsApp Business account will be deleted as part of your data deletion request. Please note that messages already delivered to your device are stored locally on your device and are not controlled by us.

Third-Party Data

If you logged in using a third-party service (such as Google or Facebook), deleting your account with us does not delete your third-party account. You will need to manage those accounts separately through the respective providers.

Contact Us

If you have any questions about our data deletion process, please contact us:

Email: [email protected]

Website: https://jobstatus.arcadelighting.com

Related Policies

Your privacy matters to us. We are committed to processing all data deletion requests promptly and transparently.